Toysrus.com

I am seriously done with buying online from toys r us! I tried to buy from the last year and had my order cancelled because it was sold out. Shouldn't the website be designed to know hoe many they had? I gave them one more chance and preordered Connor's birthday present. It was supposed to be shipped on August third. But seven days later and no update, still shown as a preorder I gave up on them and yup I am done. I did e-mail asking when I would get it and with no good answer yeah they lost my business for sure. I will still go to the store but no more online.